Your satisfaction is our priority. If you are not fully happy with your purchase, Toys Dazzle offers a simple and customer-friendly return and exchange policy.

You may return or exchange any product within 14 days of receiving it, provided that the item is unused, in its original packaging, and accompanied by proof of purchase. To initiate a return or exchange, simply contact our customer service team with your order details, and we will guide you through the process.

In the event of a damaged or defective product, we will arrange a replacement at no additional cost. For exchanges, if the item you wish to receive is of higher value, the price difference will apply. Refunds, where applicable, will be processed through your original method of payment within a reasonable time frame.

Our goal is to ensure every purchase leaves you satisfied and confident to shop with us again.